xing icon 32x32        

Privacy Policy

Thank you for your interest in our website and our company.

We place great importance to the protection of your data and your privacy. Please read the following in order to ensure that you are fully informed of the collection, processing and use of personal data on our webpages.

Responsibility
Controller responsible for the processing of personal data will be processed in the name and on behalf of

A+B Solutions GmbH
Lorcher Str. 141/5
D-73529 Schwäbisch Gmünd
Managing directors: Ralf Stetter, Gerhard Strauss

Our data protection officers can be contacted via the postal address stated above or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Anonymous data collection
You can generally visit our webpages without telling us who you are. We do not store the name of your Internet service provider, the website from which you visit us, or the names of the requested files.

Collection and processing of personal data
Personal data will only be collected and processed if you provide it to us voluntarily on our website. This is possible in the following ways:

  • by contacting us using our contact forms
  • by inquiring about our products
  • by registering for an event or trade fair
  • by applying online for our vacancies or sending unsolicited applications

Which personal data are transmitted to us depends on the respective input template used for contacting us. The personal data you enter will be will be collected and stored for the following internal use and for our own purposes:

  • to process your queries submitted in the contact forms
  • to prepare orders
  • to provide information about our products
  • to perform the organisational tasks in connection with your planned visit to an event or trade fair hosted by us
  • for telephone enquiries
  • for recruitment management
  • for the remote maintenance of your supervised software solutions (if you download Teamviewer)

We may arrange for the disclosure to one or more processors, such as service providers, who will also use the personal data solely for internal purposes attributable to us.

Using Wice CRM
We are storing and processing your data for the conclusion of a contract and the associated pre-contractual measures and its execution, as well as for processing your requests in our CRM system Wice. For this purpose, we have concluded an order data processing contract with our service provider.

Legal basis for the processing of your data
The legality (legal basis) for processing your data results from your consent (according to Section 4(1) in conjunction with Section 4a FDPA or Art. 6(1)(a) GDPR). Your data will be stored by us for the duration of your consent or until fulfilment of its purpose. Thereafter, this data will be deleted if there are no other legal obligations to retain the data. Your data will not be used by us for automated decision-making or profiling.

Transmission of data
The transmission of your data entered in the forms is encrypted in all cases. A transfer of your data to third parties only takes place to our affiliated companies for the purpose of processing your inquiries. Any further disclosure of your personal data to third parties will only take place with your consent, unless there is a legal obligation to do so or for the protection of the rights, property and security of A+B Solutions GmbH.

Insofar as external service providers come into contact with personal data, we explicitly require them to take legal, technical and organisational measures to ensure compliance with data protection regulations.

Cookies
Among other things, our website uses so-called "cookies", which serve to make our website more user-friendly, effective and secure – for example, to speed up navigation on our platform. In addition, cookies enable us to measure the frequency of page views and general navigation. Cookies are small text files stored on your computer. We wish to inform you that some of these cookies, usually so-called "session cookies", are loaded onto your computer by our server. "Session cookies" are characterised by the fact that they are automatically deleted from your hard drive after the end of the browser session. Other cookies remain on your computer and enable us to identify your computer the next time you visit our website (so-called persistent cookies).

Server log files
The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • browser type and browser version
  • operating system used
  • URL, that referred the visitor to our website
  • host name of the accessing computer
  • date and time of the server request
  • IP address used

These data are not assigned to any individuals. The data are not combined with other data sources. We merely reserve the right to review this data at a later date if we become aware of concrete indications of unlawful use.

Use of Matomo
Based on our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes pursuant to Art. 6(1)(f) GDPR, data is collected and stored on this website using the web analysis service software Matomo (www.matomo.org), a service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, (Matomo). This data can be used to create and evaluate pseudonymised usage profiles for the same purpose. Cookies may be used for this purpose (see 5. Cookies). The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not combined with personal data pertaining to the bearer of the pseudonym.

Google Maps
Our website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of the Maps features by visitors to the webpages. For more information about data processing, see the privacy policy of Google. There you can also change your settings in the privacy centre in order to manage and protect your data. Click here for more detailed instructions on how to manage your own data in connection with Google products.

SSL encryption
This website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the website operator. An encrypted connection can be recognised by the fact that the address bar in the browser changes from "http:" to "https:" . If SSL encryption is enabled, the data you submit to us cannot be read by third parties.

Google Web Fonts
To ensure the uniform presentation of fonts, we use so-called web fonts, which are provided by Google. When you call up a page, your browser loads the required web fonts in your browser cache to display texts and fonts correctly. To do so, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) of the GDPR.

If your browser does not support web fonts, a default font will be used by your computer. Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy 

YouTube videos
We occasionally provide links to videos from the provider YouTube, a Google company. YouTube also uses cookies to collect information about visitors to YouTube's website. However, at the same time, a connection is also established to the Google DoubleClick network. Starting the video may trigger further data processing. We do not have any control over this. To find further information on data protection at YouTube, please see YouTube's privacy policy at: https://policies.google.com/privacy 

Links to other websites
Our website contains links to other websites. However, we have no control over the compliance by the operators of other websites with the data protection regulations. As a provider, we are responsible for our own content according to the general laws. A distinction must be made between our own content and links to content provided by other providers. We do not assume any responsibility for third-party content made available for use via links, nor do we adopt their content as our own. Only the provider of the site to which a reference was made shall be liable for illegal, incorrect or incomplete contents and in particular for damages resulting from the use or non-use of information presented in this way.

Your rights to your personal data
According to the Federal Data Protection Act or the General Data Protection Regulation, you have the right to free information about your stored personal data as well as a right to the correction, blocking (according to FDPA) or deletion of this data at any time. Where we are required to comply with legal retention requirements, we will restrict the further processing of your data, so that they can no longer be used for the purposes stated above.

You retain the right to receive your personal data that we have stored in electronic form. You can revoke the consent to the storage and processing of your stored data at any time. In this case, we will delete the data saved about you immediately or block the data that cannot be erased due to legal requirements or restrict the processing thereof. Please contact us at the contact details stated below.

If you believe that your data is not being processed by A+B Solutions GmbH in accordance with the applicable privacy laws, you have a right of appeal to a data protection supervisory authority of your choice.

Data security
We secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorised persons by means of technical and organisational measures. The security measures are continuously improved in line with technological developments.

Further information and contact details
If you have any further questions on the subject of privacy, please contact us. If you have any questions about the collection, processing or use of your personal data, require information, or wish to have data corrected, blocked/restricted or deleted, or would like to revoke permissions, granted please contact:

A+B Solutions GmbH, Lorcher Str. 141/5, D-73529 Schwäbisch Gmünd, Tel.: +49 7171 92740-0, Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 
Data Protection Officer: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Changes to this privacy statement
We reserve the right to change this privacy policy at any time in compliance with the applicable data protection regulations. Any changes will be published here.

May 2018